Effective Date: 2023-10-01
At Keller Water Heater Pros, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect personal information such as your name, email address, phone number, and service details when you contact us or schedule a service.
We may also collect non-personal information like your IP address and browsing behavior on our website.
How We Use Information
We use your information to provide and improve our services, respond to inquiries, and communicate with you about your service requests.
We may also use your information to send promotional materials and updates if you have opted in.
Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site.
You can choose to accept or decline cookies through your browser settings.
Analytics and Third-Party Tools
We use third-party analytics tools to monitor website traffic and usage patterns. These tools may collect information about your device and browsing habits.
We do not have control over these third-party tools and recommend reviewing their privacy policies.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers to improve our services.
We may also disclose your information if required by law or to protect our rights.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
When your information is no longer needed, we will securely dispose of it.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet or electronic storage is 100% secure.
User Rights
You have the right to access, correct, or delete your personal information. You can also withdraw consent for us to use your information.
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware of such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically for any updates.